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EMS review in Pittsburgh, Pennsylvania: This company sucks

1.0
Details
Do not ship through this trash agency
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Most Helpful
Review
#1722540 Review #1722540 is a subjective opinion of poster.
Service
Ems Delivery Service

EMS review: This service is not reliable cant do anything but track

2 shipments from china to my town both times tracking says is in my town next time I tracked they said the package was lost in transportation never received my package this service sucks big time I would not use them for anything always the said it was at USPS but when I checked with them they have no record of their tracking number
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Review
#1665210 Review #1665210 is a subjective opinion of poster.
Service
Ems Delivery Service
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Deliver product or service ordered

EMS review in Al Qatif, Eastern Province: Waste of time and money

1.6
Details
They sent back my package to the wrong country and now it’s waiting forever to move, EMS Starr are helpless and didn’t solve the problem at all, very unprofessional service that will cost you to lose your items, I would recommend looking for better courier if you got another options and just avoid straight EMS by all costs
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Review
#1654662 Review #1654662 is a subjective opinion of poster.
Service
Ems Delivery Service
1.0
Details

Update by user Oct 30

Do not use EMS in Portugal or in any other country! They are corrupt and are taking advantage and stealing your packages using "legal" means. My shipment has been staying 3 months at EMS and their partner DHL warehouses and now EMS and CTT do not even respond to my...

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2 comments
Anonymous
#1769852

Two weeks no delivery Czech to Morocco, only an envelope with papers, nobody knows where it is now, two days no reply to a complaint. Unbelievable.

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Review
#1654333 Review #1654333 is a subjective opinion of poster.
Service
Ems Mail Service
Cons
  • Condiscation
  • Delays
  • Lies
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Deliver product or service ordered
1.0
Details
Why would anyone say that EMS has nothing to do with Customs? Here we go what they write: "Hon. Mr. "Private Citizen". We hereby inform you that in relation to the order EN234567891GU, we will return it for containing prohibited objects to carry. Thank you for your...
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Review
#1637256 Review #1637256 is a subjective opinion of poster.
Service
Ems Delivery Service
Reason of review
Untrained staff acting unprofessional
Preferred solution
Deliver product or service ordered

EMS review in Prague, Hlavni Mesto Praha: Express parcel takes 3 month to Brazil

1.0
Details
Hi,we have tried couple of times this service,it is a shame,that something like this service is allowed to be offered as express mail service.We used is maybe 10 times,it never arrived as announced.Delivery to Brazil was always between 1 to 3 month.Be aware and avoid this service,use DHL,UPS or other related carriers.There is no way to complain directly to EMS,you have to claim it over local postal company and they do not care about anything.They just say,we have sent it out in time,that arrival takes 3 month they are not interested.This is one of the worst postal carriers in the world.
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Review
#1616600 Review #1616600 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details

Update by user Aug 06

On each time I was on the phone to UPS, I have spoken to a number of staff of UPS. I called (1-800 782-7892) and spoke to staff including CIA, MARK and a manager named LAMAR. I have invested a lot of money, time and effort into that item that was sent to a wrong...

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Review
#1614610 Review #1614610 is a subjective opinion of poster.
Service
Ems Express Delivery Service
Pros
  • Never provide accurate information
Cons
  • Never take responsibility for your parcel
  • Terrible service
  • Should learn from dhl
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered
Tags
  • UPS needs better service
  • International Package
  • Parcel Delivery Service
  • International Business Practices
  • Parcel Documents Courier Delivery
  • International Mail Theft
  • Ems Nigeria

EMS review in Brazil, Indiana: Tracking

1.1
Details
I ordered a product online several months ago.Instead of a computer I received a pair of fake RayBans. The company I ordered the computer from sent it again with a picture of what was in the package. Once again I got sunglasses, a *** pack and some other junk. This time when she said she sent it for the THIRD time it said it was delivered to me but I got nothing. There is no way to contact EMS even though it says you can on their website. This company sucks
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Review
#1603018 Review #1603018 is a subjective opinion of poster.
Service
Ems Delivery Service
Cons
  • First two times i received things i didnt even order
  • Website sucks because you can do nothing except track
  • Was lost even with tracking
Reason of review
Problem with delivery
Loss
$58
Preferred solution
Full refund

EMS review in San Angelo, Texas: Calusion.

1.0
Details
EMS review - Calusion.
I ordered a laptop from a company in China. For my wife's birthday. That's almost 3 months ago. It took the company less than a week to send us our package. Only problem, wrong item was sent. A knockoff of a knockoff ladies Gucci wallet. Probably worth about two bucks. We argued and threatened the company and they finally agreed to resend. Now months later. Nothing. We tracked package through EMS? All the way to their site saying "waiting for delivery scan". The next one was, Package most of been lost. Contact sender". WTF. Pardon my language. Somebodies a liar and a thief. Which, if not both. ***
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Review
#1591226 Review #1591226 is a subjective opinion of poster.
Service
Ems Delivery Service
Reason of review
Order processing issue

EMS review in Meridian, Idaho: Horrible never tried to deliver and lied

1.0
Details
I ordered a item from China in March it's now July and still haven't got it. Item has been reshipped 5 times and everytime it's either lost in shipping it they say they tried to deliver and it's undeliverable. I've been home all day on the days they say they tried to deliver and no one came to my house their full of *** And nobody delivers on a Sunday like they are saying this last time. Company I ordered item from has a contract with them and k my uses them I want my money back.
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Review
#1584362 Review #1584362 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund

Contact EMS Customer Service

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PO Box 312
Berne, Bern 3000
Switzerland
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EMS review: Complaint

1.5
Details
I regretted ever trusting ems on this, I should have read reviews before agreeing to send package through them, I never knew they’re like this useles and worthless, I sent a package through them since 25th of April 2019 and they claimed it’s going to take 5days in transit , no knly that it’s not there (US from Nigeria) ,I cant track it to know it’s where about. This whole ***
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Review
#1530054 Review #1530054 is a subjective opinion of poster.